The daily work of Cargo forwarding services includes the following aspects
- Customer consultation and quotation
Demand communication: Understand the customer's transportation needs, including the type of goods, quantity, destination, etc.
Offer: Provide transport options and quotes on demand, covering sea, air, land or multimodal transport.
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- Transport arrangements
Carrier selection: Select the right carrier based on customer needs and cost effectiveness.
Booking: Booking the shipping space with the shipping company or airline to ensure that the cargo is shipped on time.
Transport document preparation: Handle documents such as bills of lading, air waybills, packing lists, commercial invoices, etc.
- Cargo tracking
Real-time monitoring: Track the status of cargo transportation to ensure timely arrival.
Exception handling: Timely solve problems such as delays or damage in transportation.
- Customs declaration and clearance
Customs declaration: Prepare customs declaration documents to ensure compliance with export country requirements.
Customs clearance: Assist customers to complete the customs clearance procedures of the importing country to ensure the smooth entry of goods.
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- Warehousing and distribution
Warehouse management: Provide goods storage services to ensure safety.
Distribution arrangements: Arrange the transportation of goods from the warehouse to the final destination.
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- Insurance and risk management
Cargo insurance: Provide transportation insurance for customers to reduce risks.
Risk assessment: Identify potential risks and provide solutions.
- Customer service
Answer: Timely response to customer questions.
Complaint handling: Solve customer complaints and improve satisfaction.
- Financial management
Cost settlement: Handling of shipping costs, customs duties, etc.
Invoice management: Invoicing customers and tracking payments.
- Compliance and regulations
Regulatory compliance: Ensure that shipping complies with national laws and regulations.
Document archiving: Keep shipping documents for inspection.
- Technical support
System usage: Use logistics management system to improve efficiency.
Data analysis: Analyze transportation data to optimize processes.
Sum up
Cargo forwarding services' daily work covers the entire process from customer consultation to final delivery, ensuring that goods arrive at their destination safely and on time.
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"Door-to-door overseas shipping from China to the United States" refers to a service in which goods are picked up from a Chinese supplier's factory and delivered directly to a buyer's warehouse address in the United States. This service is convenient for both individuals and businesses as it can handle the entire shipping process, including customs clearance, without requiring the sender or recipient to manage the logistics.